Repeat After Me

Quick Read: Some deep seated cultural values that we project on to our children are in need of a massive over haul. Nike and Dove have brilliantly brought this to life in their recent campaigns. 

Handwriting just doesn’t matter.

Or does it?

For a long time it was believed that cursive writing identifies us as much as our physical features do, revealing something unique and distinctive about our inner being.

But over a century, the focus on cursive handwriting in schools actually ended up achieving the opposite. Mastering it was dull, repetitive work, intended to make every student’s handwriting match a pre-defined standard.

In fact in the 19th century America, students were reportedly taught to become “writing machines”, holding their arms and shoulders in awkward poses for hours to get into shape for writing drills.

Or take this Lego ad from 1981. See anything unusual here? 

1981+Lego+Ad

(What it is is beautiful. Source |HT Seth Godin “Stop Stealing Dreams“)

Those were the days when LEGO blocks were sold by the “bucket” with blocks of different sizes and colors thrown in together and labelled “Universal Building Sets”.

This approach celebrated a child’s creativity regardless of what she has created. As the ad copy above goes on to say..

“…how proud it’s made her. It’s a look you’ll see whenever children build something all by themselves. No matter what they’ve created”

Sadly this approach didn’t sell a lot of LEGO blocks presumably because it required too much risk on the part of parents and kids—the risk of making something that wasn’t perfect or expected.

So what did LEGO do?

They switched from these all purpose “Universal Building Sets” to a lineup that included more of predefined kits – models that must be assembled precisely one way, or they’re wrong.

Why would these pre-defined kits of LEGO blocks sell so many more copies? As Seth Godin says, it is because they match what parents expect and what kids have been trained to do.

Lego Products Page

(The LEGO products page today, with a disproportionate focus on predefined kits)

These discourses on cursive handwriting or LEGO are metaphors of what’s happening with schools around. 

By the turn of the 19th century, the biggest challenges of our newly minted industrial economy were two fold.

  1. finding enough compliant workers and
  2. finding enough eager customers

The school system – that most of us would have been brought up under – evidently solved both problems.

But the world around has changed into a culture that celebrates ideals like ingenuity, connection, ideas, courage and risk Vs one that only promoted values like conformity, obedience and risk aversion.

Sadly our schooling system has changed little from that originally envisaged for a completely different era. (More in Seth Godin’s must read manifesto ‘Stop Stealing Dreams – What is school for?’)

So a scene with a class full of students repeating ad nauseam after their teacher, rhymes or lessons that only serve the purpose of further perpetuating outdated or worse still outlandish values against today’s realities is certain to provoke anger and perhaps even instigate an active change in our world view. 

Two brands have recently used this very scene, to demonstrate how deeply we have tried to graft our misplaced conceptions of ideas around individualism and beauty in our children.

Nike’s Minohodoshirazu

Earlier this month, Nike Japan  launched a new campaign with a spot that redefines the phrase ‘Minohodoshirazu’, which translates to “Don’t know your place.” While the term is typically used as an insult towards the overly ambitious, the anthem ad tells viewers that not knowing your place can instead be a mindset for athletes to strive for. (source)

Created by W+K Tokyo and directed by Omri Cohen, the ad manages to contrast the values being embedded in children with shots of athletic achievements that run counter to these messages of compliance and obedience. Video here.

Dove’s Is That You? 

The famous nursery rhyme ‘Chubby Cheeks, Rosy Lips…’ is used as the background score for this video created by Culture Machine (and subsequently pitched to Dove).

The rhyme and the contrasting visuals make you wonder if this is how we have sought to institutionalize a misguided set of beauty ideals in generation after generation of young girls, every single year. Video here.

It is always interesting to see different brands, different agencies from different parts of the world adopt a similar executional approach to land their respective ideas.

(Featured Image: Source)

Marketing Nostalgia – Retro Innovation

The first thing you notice about Paperman – an Academy Award nominee for Best Animated Short Film (2012) –  is how different it seems from most modern cartoons.

paperman_title

See the full 6mins version here. It has a distinct retro black & white look not just because it is a story based out of 1940s Manhattan, but also because it clearly feels like as if real people have drawn it  it on a piece of paper as opposed to say – like machines creating it on computers.  The result of Disney’s new in-house software called Meander, it seamlessly  blends the best of ‘hand drawn cartoon kinda’ look with CGI animation in a way the animation industry has never seen before; a game changing animation style so distinctive, innovative and beautiful that WIRED magazine even bills it as the future of animation as a whole!

This can be called out as an example of a unique kind of innovation – new technologies, new products or experiences that are designed around connecting us with the past that is nostalgic. Something that  calls as Retro Innovation.  In this FastCompany article he writes that Retro Innovations roughly fall into three categories:

  1. Innovations that authentically mimic a product or experience of the past to transport the user back into a gone era.
  2. Innovations that use a nostalgic format to meet a new need.
  3. Innovations that use a new format to meet an old need.

Read the whole article here and get a dose of some 10 emerging examples of Retro Innovations. My favorite example is Moleskine, regarding which he says..

The Italian paper notebook maker MDleskine, whose recent IPO was valued at more than $600 million, is a stunning anachronism in a business environment that glorifies tech startups and digital business models.

There are reams of case studies out there that extol the brilliance of Moleskine’s branding. But the best example of its retro innovation is its Moleskine Evernote Smart Notebook that bridges the digital and the analog world.

The key insight on which most successful retro innovations thrive on is brilliantly articulated in this Washington Post article that says..

With the rise in computing power, there has been an acceleration of the rate in which we build on new information technologies, leaving us clutching awkwardly for things we recognize from the past. The pace of change at times seems so overwhelming that it’s no wonder that sometimes we want to be transported back to an earlier era.

Think about this insight and you could possibly have explanations for things like:

  • The emergence of  a ‘modern retro’ trend in the  retro gaming culture.
  • The popularity of Mad Men – the only basic cable series to win Emmy Award for Outstanding Drama Series besides 14 other Emmys and 4 Golden Globes. (source)
  • Brands like Adidas and Puma having a dedicated innovation pipeline specially meant for their retro line ups: Adidas Originals and Puma Classics. In fact by many accounts, Adidas Originals can be considered to be a top of the pyramid brand in terms of their positioning and price points. Besides, the corporate logo of Adidas is distinctive from that of Adidas Originals recognizing the unique appeal and potential of this retro innovation line up from the sports brand.
  • The popularity of classics that are remastered to the new digital world – Jurassic Park 3D anyone?

And  in extreme case it might possibly even explain the rationale behind the existence of Skeuomorps – which might be a different discussion altogether!

While the jury is still out to argue whether the ‘retro trend’ actually cripples innovation, a few venture capitalists do concede that  retro innovation is indeed the most lucrative kind. After all, if innovations are about elevating and enriching human experiences, there would always be a market that values a more traditional notion of this experience and that’s where Retro Innovations kick in.

What other examples of Retro Innovations can you think of?

Conversations with Yourself

Ads that featured a ‘Before – After’ theme have been around since the dawn of mainstream media and have spanned several categories like beauty, wellness, automobilesapparels, TV channels, hairdressers,beverages, pest control, fitness etc over the years.

Today, while most ads that execute this ‘before-after’ theme, smack of predictability…

Image

There are those few that stand out for their sheer creativity and ingenuity – like the Reynolds Marker ad below: Image

Medifast – a US based Weight Management Centre recently came out  with a great spin to this Before-After theme of advertising. Their campaign called Conversations With Yourself features actual people that underwent their weight loss program with a twist: the heavier version of the participant actually talks with his/her lighter self. Thanks to some clever editing and a ‘straight from the heart’ dialogue, these spots make for a very engaging viewing and strike a very strong chord with the viewers. Do check out all their 3 spots.

(Agency: Solve)

See all the 3 spots featuring Tina, Joseph and Kimberly here. Read more about the making of these spots here.

A great execution that powerfully lands (and personalizes) the key message around change

Interestingly, in 2012,  a Norwegian Yoghurt brand called Tine, made use of this very construct to communicate the opposite – of some things NOT changing despite growing up. Check out the brilliant execution here:

Conversations with Yourself – as a construct – is rife with possibilities and can be a powerful  means to land ideas that resonate emotionally with the consumer and become strong hooks to the category.

Immensely liked the power and the simplicity of these spots.

Top things I Learnt About You

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The following BrandedNoise posts are my 6 personal favorites for 2012: (in no particular order)

1. The Good, The Bad & The Ugly: On Skeuomorphs

2. Stories, Grommets & Epipheos

3. The Worst Hotel In The World

4. Social Dissonance: Blasphemy or Opportunity

5. The New Theory of Constraints

6. Marmite, Mouthwash and Microsoft

Besides thanks to Google Analytics, it was immensely gratifying for me to be able to learn fascinating facts about you – the visitors of the blog in 2012.

The Top 10 visitor locations for BrandedNoise areSingapore, India, US, UK, UAE, Philippines, Canada, Australia, Japan & Germany. Of whom 52% have been New Visitors and 48% have been Returning Visitors!!

Browser:

Safari, Chrome and Firefox were the top 3 browsers via which you accessed BrandedNoise (with IE being a distant 4th!). No wonder.

Mobile Access:

iPad, Blackberry and iPhone have been the top 3 mobile devices through which the blog was accessed during the year (with Samsung Tabs and Mobiles being subsequent devices in the order). And No –  My mobile device is not even listed in the top 10 (and I access BrandedNoise from my phone quite often!)

Traffic: 

Google Organic Searches, ‘Direct Browser Access’ (special thanks to those who have bookmarked my blog), Facebook Referrals & Linkedin Referrals were the top sources of the traffic generated to the blog. It is super fascinating to even be able to see the actual ‘keywords’ searched for by the visitors who eventually ended up on the blog! 

There are many other insights that I could glean from my Analytics Page and I am sure these would go a long a way in helping me make your valuable time spent on BrandedNoise more worthwhile in the days to come.

Thank you again for your encouragement and words of support through out the year. You have been a huge inspiration. As is the world of Brands, Innovation and Design.

Wish You a Successful and a Purposeful 2013!

The 12 Most Viewed Posts of 2012

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The following blog posts received the top 12 pageviews at BrandedNoise in 2012.

1. The Power of Imagination. Unleashed

2. The Best Touch Points for Marketing Fabric Conditioners in India

3. Colors

4. Minimalism and Apple

5. Marmite, Mouthwash and Microsoft

6. 100 Days of Branded White

7. The IKEA Effect

8. Pulling the Triggers on Behavior

9. The Most Iconic Photograph Ever –  On Perspectives

10. The Uninvited Design – Agencies Beware

11. The Job Hunt – Part 1/3

12. Targeted Sampling

Interesting Times Ahead: Of Robots, Supply Chains & Economies

In its upcoming January cover story titled ‘Better than humans’, the Wired magazine provides a compelling sneak peek into the future of our workplace / economy / and our lives where robots or industrial scale automations replace 7 in every 10 of our current jobs.

Robots

Image Source: Wired (Photo: Peter Yang)

One of the most insightful observations in this article is by a MIT professor Rodney Brooks the designer of Baxter – a new class of industrial robots designed to work alongside humans. He says:

Right now we think of manufacturing as happening in China. But as manufacturing costs sink because of robots, the costs of transportation become a far greater factor than the cost of production. Nearby will be cheap. So we’ll get this network of locally franchised factories, where most things will be made within 5 miles of where they are needed.

The first thing that occurs to me is that soon enough Apple Inc., could finally do away with that painful euphemism of “Designed by Apple in California, Assembled in China” for a simple “Made in U.S.A” on its packs. Phew!

But it is only the tip of the ice berg. Some tectonic shifts seem to be underway at industrial scale – literally.

recent story on The Economist about Foxconn: The Taiwanese-Chinese contract manufacturer that notably makes most of the iProducts, Kindles, PlayStations, Wii Consoles and Xbox etc, hints at those very shifts that are rumored to be already underway.

It is well known that besides Product Design, one of Apple’s key strengths is its Supply Chain. In fact with each iteration it does on its product lines (for e.g., the iPhone versions 2,3,3s,4,4s,5..) when there is only so much it can innovate through product design and specs, the obvious place where it would seek recourse would be its processes and supply chain –  cut costs and drive margins. In other words, for every new iterative product version that Apple brings to market there is immense pressure on the company to optimize the basics ofits value chain. Now that’s when things start get interesting.

Tim Cook

Tim Cook at a Foxconn Factory in China (Image Source: HuffingtonPost)

As the largest contract manufacturer in the world, Foxconn gets nearly 45% of its revenue from Apple, so if it has to keep growing and sustaining its lead position, it simply cannot risk alienating its biggest customer. So where do Apple and Foxconn focus their energies upon now? Arguably, one of the biggest innovations that Apple is intently working on is NOT necessarily some uber sexy orgasm inducing tech interface. Rather it is the less glamorous gears and guts of its value chain –  these are innovations in:

  • Manufacturing Costs: Foxconn’s Chairman Terry Guo vowed to build 1 million robots and has hinted that the firm is just a year away from the big breakthrough – robotics that work at scale on commercial lines.
  • Transportation Costs: The article also acknowledges that there have been rumors about Foxconn planning to open a factory in the US.

Just come to think of the impact that these two changes in industrial production and transportation would have on Apple Inc, Foxconn in the short term as also on the economies of US and China in the long term.

Don’t miss the full Economist article (and don’t get misled by its title that seems to focus on Foxconn’s workers’ issues). The big picture is clear. It signals a dramatic yet a silent shift currently underway in the biggest manufacturing hubs around the world. A shift that can soon challenge the conception of developing markets as manufacturing hubs. A shift that can have a dramatic impact on assembly line jobs at the low end of the value chain. A shift that can eventually impact the very nature of economies around the world.

Interesting times. These are indeed.

High time then – the developing economies ought to seek more sustainable ‘business models’. Else let’s just say that things can only get even more interesting.

The Job Hunt – Part 3/3

Check out my previous two posts for the part 1 and 2 of this series.

For many job openings, getting the foot into the door – getting recruited – tends to be the most tricky part. Obviously different companies have different ways of going about this. 3 latest trends that I see playing out in the job hunt marketplace:

  • Recruitment by Resonance.
  • Recruitment by Challenge.
  • Recruitment by Algorithm.

This post shall be on the third trend.

Recruitment By Algorithm

In a recent interview with the renowned business psychologist, Dr Tomas Chamorro-Premuzic, he shares an interesting insight on the evolution of the internet. From a ‘consumer/user’ perspective, he says, there are three significant stages in the internet era. Loosely put they can be called as:

  1. Knowledge Era: This was around 1998 when Google became mainstream. We searched for something on Google and the first hit magically turned out to be the answer to what we were looking for – this was a breakthrough from past search engines and a breakthrough in machine learning systems.
  2. Social Era: This was around 2004 with the introduction of Facebook, when the focus shifted from retrieving information to ‘retrieving people’. Whereas Google connected consumers to information, Facebook (and other such Social media portals) connect consumers to each other and make ‘products’ out of consumers.
  3. Social Knowledge Era: The third era, which has only just about begun, combines the two previous ones: it is the era where people can instantly capture and aggregate all the information on a given topic. And vice versa –  all information about people out there can be aggregated and captured. 
Welcome to the era where ego surfing – self googling — is now more important than updating your CV.
As a consequence of spending so much time online, we now leave traces of our personality everywhere. This social media foot print that we leave each single day (think of all the info that we leave on Facebook, Twitter, LinkedIn, Google+, Pinterest, Path, Renren, Orkut,  Amazon, Gmail, Tripadvisor, or any multitude of other sites each passing day and you get the idea) manifests itself as a folio of Digital Reputation that we build over time.
Given this, and as aptly noted in the HBR blogpost, we are stepping into a time when employers are likely to find their future leaders in cyberspace owing to 3 reasons:
  1. The web makes recruiting easier for employers and would-be employees
  2. The web makes recruiting less biased and less clubby
  3. Web analytics (speak of Big Data) can help recruiters become more efficient

Result: we will soon witness the proliferation of machine learning systems that automatically match candidates to specific jobs and organizations – not just based on our preferences/qualifications and experience (like the current day job portals) but on the basis of our digital footprint that is much bigger and more complicated that we can ever imagine.

For starters, how many times did you google your new boss or colleague? And that begets the question, how many times did you ‘investigate’ yourself and how many times did you reverse engineer your Digital Reputation…..in the recent past?

The Job Hunt – Part 2/3

Check out my previous post for the part 1 of this series.

For many job openings, getting the foot into the door – getting recruited – tends to be the most tricky part. Obviously different companies have different ways of going about this. 3 latest trends that I see playing out in the job hunt marketplace:

  • Recruitment by Resonance.
  • Recruitment by Challenge.
  • Recruitment by Algorithm.

This post shall be on the second trend.

Recruitment By Challenge

The Internet has gifted a phenomenal reach for every organization around the world irrespective of its its actual physical presence. Expanded Reach –  not just in terms of the channels for selling their wares but also in terms of an Expanded Access to a massive global talent pool. Obviously this means that organizations can cast their nets wide and far while recruiting for potential hires.

For them, a  Potential Fit is defined as a person who is ‘man’ enough to meet a ‘challenge’ and thereby stand apart from the other bunch of applicants.This is what I call as ‘Recruitment by Challenge’ – throw a challenge at them, and pick the one who addresses it the best. While the trend per se is not particularly a new one, it has now started to garner a mainstream acceptance as a viable recruitment tool for organizations across sectors and borders.

Yes –  challenge driven recruitment practices have been very common with software companies for getting coders of real mettle. But these days even international Intelligence agencies have jumped onto the bandwagon.

For example, the British Intelligence Agency GCHQ, which works in partnership with MI5 and MI6 have recruited for potential ‘spies’ by throwing an open challenge and inviting aspirants to crack a code in 2011. The initiative was called as ‘Behind The Code’ and has generated a global interest.

When Wieden + Kennedy needs a Social Strategist to work on Old Spice, what do they do? They throw 10 challenges and ask applicants to revert within 5 days. Read about all the 10 challenges here.

As L Bhat (a renowned blogger) points out in his blogpost:

The actual job description is not very different from a ‘regular‘ Social Strategist. But the sheer novelty of this approach sends in a lot of messages: (a) it is a high profile job since the expectations will be very high for Old Spice and W+K given the track record; hence anything ‘regular’ will not suffice (b) blogs and media across the world are writing about this novel approach; that’s how buzz is created (c) it gives a cool image to the agency as a place to work.

In fact even for their planning placements that they had opened in Oct 2012, W+K have thrown a gauntlet at the applicants by way of a set of 4 questions that need to be answered within a month – by Nov 25th 2012.

And thus starts a long list of organizations that have begun downplaying resumes and references in favor of puzzles and challenges that have proved the ability to attract brilliant people.

Did you come across any such challenging/interesting recruitment drives of late?

The Job Hunt – Part 1/3

For many job openings, getting the foot into the door – getting recruited – tends to be the most tricky part. Obviously different companies have different ways of going about this. 3 latest trends that I see playing out in the job hunt marketplace:

  1. Recruitment by Resonance
  2. Recruitment by Challenge
  3. Recruitment by Algorithm
This post shall be on the first trend.

Search for Resonance – The Trend & its Contra Trend

”..If you haven’t found it yet, keep looking. Don’t settle. ..” has been one of the most revered quotes by Steve Jobs.In many ways this articulates a burgeoning stimulus that has in fact become a mainstream business model of some job sites.

Take ReWork – which asks you to find work that is meaningful to you.

Don’t settle until you find work that you love or until you get an opportunity to work on the issues you’re most passionate about – seems to be the mantra of this site. See their story here:

Or take Escape The Citywhich encourages you to quit your corporate job and do something different, something that you have perhaps always dreamt of doing.

Life is too short to do work that doesn’t matter to you… Change jobs, Build businesses. Go on adventures. Do something different – constitutes the Escape Manifesto. See their story here:

The fact that an increasing number of people have begun to search (often passively and sometimes unsuccessfully) for jobs that truly resonate with them, seems to be the insight behind these ventures.

While searching for that perfect day job where your passion meets purpose meets your paycheck is a defining feature of many a job search today, a contrarian view point seems to be gaining a critical tipping point in recent weeks. In many ways this school of thought almost says – Don’t follow your passion (!)

Cal Newport in his latest book “So Good They Can’t Ignore You” makes a case on why Passion is not something you follow, it’s something that will follow you as you put in the hard work to become valuable to the world – irrespective of what you embark upon. Read another great post that Cal wrote on this topic in HBR here. (And yes, I have earmarked this book on my reading list now).

Irrespective of which side you take, one thing is for certain – the search for resonance has come to underscore the significance that it has for job seekers and recruiters alike in getting the foot into the door first. Like never before.

Do read the above mentioned posts by Cal Newport and let me know which side you take. And if you read his book, tell me what you think of it.

Barter and Brands

It all started with a red paperclip. On July 12, 2005, Kyle MacDonald, posted a picture of a red paperclip on his blog and in the barter section of craigslist and asked if anyone wanted to make a trade with him for something bigger or better. A few days later he traded the paperclip for a pen shaped like a fish.  Then he traded the pen for a doorknob.  And so on, each time trading for something bigger or better. After 14 trades he finally wound up with a house!

(Image: Source)

Along the way he went on to win some great media attention, wrote a book about the adventure, went on to hold a Guinness World Record for the Most Successful Internet Trade, got featured in TV shows, shared stage with celebrities and even had commercials shot based on his story!

All because of one red paperclip and a bit of weird ingenuity! 

During September 2012, Oscar Mayer – a processed meat brand from Kraft Foods launched a new line of its bacons called Butcher Thick Cut bacon. Understandably, as part of its launch campaign, the Oscar Mayer marketing team wanted to communicate that this is the new ‘Gold Standard’ in bacons and worth its weight in gold! But in order to cut through the existing clutter they went on to develop an imaginative way to promote the bacon keeping with its Campaign Idea. It’s called BaconBarter.com – here’s the ‘deal’:

Josh Sankey – the actor/comedian was roped in to be the man with a mission and a trailer full of ‘bad-ass bacon’ for barter as he drove from NY to LA. See his ‘offer’ here:

The highlights of his ‘journey’ were made available live via a dedicated Twitter Feed, YouTube Channel, Instagram channel , facebook page and PR all tied in to a well designed website. Stats like Josh Sankey’s real time location, the number of bacon blocks he had left with him, the bacon exchange rate at any given point in time were all made available through the site lending the campaign a very realistic feel.

After a couple of days he succesfully completed the drive from NY to LA and pooled in interesting (and in many instances very realistic) accounts of his ‘bacon barter’ across the country. And from the looks of it, this seems to have been a very successful and an innovative launch campaign for the brand in the States.

Amusingly, around the same time as Oscar Mayer’s BaconBarter, Heineken embarked on a campaign along very similar lines. It’s called Heineken Passport:

This campaign by Iris Singapore, consists of 4 webisodes documenting Justin’s journey from Mangolia to Thailand with “no money, no maps but just Heineken”. It also had a Facebook application named The Heineken Passport, that gets you to share the journey to win points, giving you the chance to win a journey to Sensation Taiwan for you and 3 friends. See the first of its 4 webisodes here:

(See all the 4 webisodes here)

While I must admit that this execution lent itself to the idea of Heineken Opening Your World, it definitely lacks the feel of realism and drama that Oscar Mayer managed to capture through its ‘BaconBarter’ campaign. For starters, what are the chances that in the inner Mangolian region, while wandering along some random fields you stop a tractor chugging along and successfully manage to make a barter deal with the locals by communicating in just English?

Nevertheless, it was very interesting for me to discover these 2 campaigns being executed along very similar lines (at around the same time) while also comparing and contrasting their executional specifics.

Which execution did you like?