The Stranger Self

Quick Read: Our future selves are strangers to us. For any brand marketer that wants to drive a habit change among people, this could be a million dollar insight.

What advise would you give your younger self?

That’s a common question Tim Ferriss asks his interviewees in The Tim Ferriss Show.

The answers are always wise, instructive and helpful. As they ought to be. For the exercise of looking back and reflecting upon one’s journey so far, tends to be a highly visual and (thereby) a pretty straightforward affair in our minds.

Brands like Tine – a Norwegian Dairy brand – have even used it as a construct to tell one of their stories. (more on this in my older blog post)

The idea of looking into a younger version of oneself was also the central theme of a fascinating photography project called Reflections by Tom Hussey.

Each photograph features a person looking into a mirror and seeing a reflection of his/her significantly younger self. Result – a powerful and a poignant means to communicate the story of someone whose mind has gotten stripped of its more recent memories.

Novartis – the pharma giant, used these photographs towards a campaign for their Exelon Patch – a prescription medicine for Alzheimer’s. (more here)

(Photographs by Tom Hussey as part of his Reflections series)

Now let us try flipping the scenario.

Let us try envisioning our future selves.

Think about it for a moment. Is it as easy as envisioning our past selves?

The answer tends to be in the negative. Well, mostly.

Many studies establish our biological truth that one’s future self is a stranger within each of us. For example, Jason Mitchell – Professor of Psychology at Harvard – has found that when we picture ourselves experiencing something pleasurable a year from now, many of us use the brain areas involved in imagining a stranger.

Biju Dominic’s latest piece is on this very insight and what it could mean for us as a society.

He says that it is this lack of relationship between our present self and our future self that is at the core of many of our behavioural problems — from not saving enough for our retirement to unhealthy lifestyle practices and many more.

This is such a compelling insight that I am tempted to go out on a limb and wager that this lack of a more intuitive relationship between our present and our future selves could actually be the key to solving for classic marketing challenges like low levels of penetration prevalent across several future focussed categories like BFSI (Mutual Funds, Insurance) or Beauty (Anti Ageing) or other FMCG categories (like Oats, Sugar free F&B variants) etc.

The solution to this lies in getting our present self to be more aware of, relate to and empathise with our future self.

Is-that-me-in-the-mirror-1024x682 — Pic Source

But that’s the challenge.

It is known that the feeling of empathy between two persons diminishes as the physical and temporal distance between them increases. So how do we get our present selves to build empathy with a self that is 20 or 30 years ahead in future?

Now that could be a great problem worth solving for, with creative possibilities in marketing communications.

Biju Dominic’s article even provides thought starters for possible approaches. He writes..

Hal Hershfield, a social psychologist at UCLA Anderson found that people who spend a few minutes getting acquainted with a computer-generated simulation of what they might look like in the future were motivated to make better decisions about retirement planning.

Now that’s a spring board of an idea – using computer generated simulation to show what one might look like in the future.

Now hold on to that thought and juxtapose that with this famous Dove Sketches execution.

Do you also see the possibilities that I see?

(Featured Image: The Old Man in the Mirror by Vergyl)

The Overview Effect

Quick read: Overview Effect – a phenomenon from space travel can have some great creative parallels in the arts.

There’s a strange phenomenon that happens to astronauts when they see Earth from space. Most astronauts describe this as a cognitive shift in awareness, a state of mental clarity or a sense of deep connection.

This state called the “overview effect,” occurs when you are flung so far away from Earth that you become totally overwhelmed and awed by the fragility and unity of life on our planet. It’s the uncanny sense of understanding the ‘big picture’ and a humbling appreciation of our infinitesimalness in comparison – all at the same time.

Recently, two creative technologists have created an oddly mesmerizing website that provides something approximating the ‘Overview Effect’ for the rest of us.

Check it out at astronaut.io

screen-shot-2017-01-30-at-5-31-47-pm — astronaut.io

Andrew Wong and James Thompson created an algorithm that picks YouTube videos fitting specific criteria: uploaded within the past week, with generic file names (IMG, MOV WMV) as titles, and zero views. And juxtaposed this seemingly endless stream of random videos against a view of our planet from low Earth orbit. (source)

The result is a fascinating glimpse at the mundane, perplexing, and oftentimes sweet events of everyday life juxtaposed against the monumental, mystical and often times sublime views of the planet earth.

The insight here could be about the possibilities that can be achieved w.r.t driving a shift in the viewers’ perspective when an object is made to interact with a meta object. E.g., what if a character in a story interacts with someone that typically exists in a dimension higher to that of the character, like the author?

Let’s take two examples.

The Gunfighter

Think of an actor in a film as an object.

Now think of the narrator of this film. A narrator is conceptually meant to be at a degree higher in dimension or abstraction vs an actor in that film, in order for him to be able to narrate the story to us. Right?

But what if the actor in the film is made to interact with its narrator?

The result? See it for yourself here. The Gunfighter

Directed by Eric Kissack, The Gunfighter has won several awards across categories like best narrative, best short film, best comedy etc and was the official selection for various film festivals.

Old Mout Cider even commissioned him to shoot a film with the same narrative device for their ad. (see here)

The Museum’s Ghosts

This eponymous photography project by Andrés Wertheim is an experiment on similar lines.

The premise as stated by Andrés Wertheim is simple.

It is assumed that when people go to a museum, they carefully observe the paintings and sculptures and thoroughly read the explanatory panels.

But what if the characters portrayed in nearby paintings looked upon visitors while they aren’t paying attention, what unusual scenes would we find ?

Through double exposures made in camera, Andrés Wertheim merged in a single photoframe, both planes of the visible reality – the audience in a museum’s room and the portrayed characters on the same room’s walls – trying to create a dialogue between them.

The Museum’s Ghosts as a photography project, has also been featured in National Geographic for its creation of such surreal scenes that place art and its observers together in a new imagined dimension.

The bottomline

Whether it’s art walking off the walls to interact with the visitors of a museum, or the characters in a film being able to interact with its’ narrator, or a micro level human narrative getting juxtaposed against the macro level perspective of the planet earth, they all have one thing in common.

They are all examples of objects interacting with meta objects, compelling us to re-evaluate and reconsider our perspectives of the world within and around us – perhaps just like in the ‘Overview Effect’ as experienced by a space walker when looking back at our planet earth.

(Featured Image: Photos being shot from International Space station. Source)

Could a Great Insight Backfire?

Quick Read: Rooted in a universal insight about play and its potential, Barbie’s new film is brilliant. But could that very insight be its undoing?

Using imagination as the USP to sell something is nothing new.

But using imagination as a means to reshape a brand’s narrative into that of a more affirmative and purportedly more inclusive discourse is.

At least that’s what the new Barbie campaign does. To good effect.

In a new film by BBDO called “Imagine The Possibilities”, Barbie speaks of the power of imagination that allows girls to explore their potential.

It’s twitter page shows how the brand has begun to drive conversations around topics like inspiring confidence, celebrating boldness, encouraging self expression and calling out the ‘inner superstar’.

For a brand that has often been accused of perpetuating an epidemic of body hatred, this campaign seems to hold promise in getting parents to reappraise the role Barbie can play in a child’s life. At least a cursory look into the comments in the film’s YouTube page seems to suggest so.

The film is great because of its brilliant insight – when a girl plays with Barbie she imagines everything that she can become.

But ironically it is this very insight that could be its undoing.

If when a girl plays with Barbie, she imagines everything that she can become, wouldn’t such an imagination naturally get rooted in a (misguided) notion – i.e., the notion that her dream of becoming this someone could be a function of her growing up to look as ‘perfect & pretty’ as the Barbie dolls seem to her?

The jury is out.

Only time will tell if this can make any substantial dent in the brand imagery for Barbie in the long term beyond the seemingly positive discourse of “seek your inner superstar”.

Meanwhile, did you hear about Lammily?

It is feted as as the “first fashion doll with realistic proportions”.

[Bonus Link: Did you know that every woman in every Disney/Pixar movie in the past decade has the exact same face? You should check this out.]

(Featured Image source: Barbie.com)

Exploring the Boundaries Of The Traditional Concept

Quick Read: The idea of Traditional Concept and its reliance on metrics like Purchase Intent for validating product ideas is being challenged. More so in the realm of Retro Innovations.

The Traditional Concept and its classic three part construct – Insight | Benefit | Reason To Believe – to represent a product idea for consumer research has been coming under scrutiny. In fact, there are even obituaries being written about it citing reasons like:

It is too rigid, rational and over – engineered as a construct to represent a product idea
Puts far more emphasis on our deliberative ‘System 2’ thinking
Fails to take into account how consumers tend to make decisions (unconsciously, quickly, swayed far more by emotional impact and immediate impressions)
Relies heavily on metrics like purchase intent for validation

Academic arguments apart, one thing that a Traditional Concept cannot possibly help with is screening product ideas that fall into the realm of Retro Innovations – new products that are designed around connecting us with the past and invoking our nostalgia.

Two recent product examples where a traditional concept could have had a tough time cracking the consumer code:

The ‘Miller Light’ Retro Design And Its Placebo Effect

Miller Lite is known as the first mainstream light beer in the US. But over the years, the U.S. sales of the beer had been declining, trailing Bud Light, Coors Light, and Budweiser. Revenue dropped 7 percent in just 2013 (source). So in January 2014, as part of a product placement tie in with the film Anchorman 2, Miller released a limited edition version of its original 1975 white can.

(The Retro Designed Miller Lite Can)

Surprisingly for Miller Lite, this retro designed packaging proved to be a success (it sold 32 million cans more than that during YTD 2013) that by September 2014 it decided to switch back to this packaging full-time, including on bottles and tap handles.

And reportedly, taken by surprise, when Miller marketers conducted some post launch evaluation, they learnt that the Millennials had liked it because it seemed iconic and old while their parents had liked it because it reminded them of what they used to drink. Strangely, customers even started telling the company its “new” beer tasted better even though they were still drinking the same old beer(!)

Obviously, a Traditional Concept and conventional testing for metrics like Purchase Intent, could not have driven the brand along this unexpected ‘retro’ direction.

Leica M Edition 60 – The Digital Camera Without An LCD Screen

To celebrate the 60th anniversary of the legendary Leica rangefinder system, the company recently announced the Leica M Edition 60. The unique thing about this camera is that it does something bold – it ditches the back LCD screen and all onboard menus. One cannot even review their photos. It leaves photographers with physical controls of aperture, shutter speed, and ISO. And it forces them to look through just one thing – the viewfinder.

Is this a good idea? Will consumers like it? Does it even make design sense? The debate is on.

But one thing is certain: this reductionism as a celebration of photographic art – as Leica calls it – could not have been conceived of through the lens of the Traditional Concept and testing for Purchase Intent.

Is the Leica M Edition 60 too high end to be a realistic example here?

Well, then let’s get a bit ‘low end’ – Music CDs and online music.

Let’s think of product ideas in terms of Traditional Concepts and test for their Purchase Intent to sell online music to the Japanese vs the good old CDs.

And good luck to us doing that!

(AKB48, a popular Japanese group, has sold CDs containing tickets to its performances, encouraging fans to buy multiple copies. Source)